salary$47,540 a year$23 an hour · median pay in the Worcester, MA area
Lower pay (bottom 10%)$35,140per year
Top pay (top 10%)$66,980per year
Jobs in the area4,740people work this job
Can a customer service representative afford Worcester?
Expensive. Rent of $1,952 a month takes 49.3% of the median customer service representative salary. That is over the 30% rule, so many people in this job share housing or need a second income.
Customer Service Representative pay in similar cities
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Frequently asked questions
How much does a customer service representative make in Worcester, MA?
The median pay for a customer service representative in the Worcester, MA area is $47,540 a year ($23 an hour). Most earn between $35,140 and $66,980.
Can a customer service representative afford to live in Worcester?
Typical rent of $1,952 a month takes 49.3% of the median customer service representative salary, which we rate Expensive.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, for the Worcester, MA metro area.