salary$42,660 a year$21 an hour · median pay in the Richmond, VA area
Lower pay (bottom 10%)$31,340per year
Top pay (top 10%)$61,050per year
Jobs in the area10,960people work this job
Can a customer service representative afford Richmond?
Expensive. Rent of $1,644 a month takes 46.2% of the median customer service representative salary. That is over the 30% rule, so many people in this job share housing or need a second income.
Customer Service Representative pay in similar cities
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Frequently asked questions
How much does a customer service representative make in Richmond, VA?
The median pay for a customer service representative in the Richmond, VA area is $42,660 a year ($21 an hour). Most earn between $31,340 and $61,050.
Can a customer service representative afford to live in Richmond?
Typical rent of $1,644 a month takes 46.2% of the median customer service representative salary, which we rate Expensive.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, for the Richmond, VA metro area.