salary$38,150 a year$18 an hour · median pay in the Virginia Beach-Chesapeake-Norfolk, VA-NC area
Lower pay (bottom 10%)$30,300per year
Top pay (top 10%)$57,160per year
Jobs in the area10,960people work this job
Can a customer service representative afford Norfolk?
Expensive. Rent of $1,628 a month takes 51.2% of the median customer service representative salary. That is over the 30% rule, so many people in this job share housing or need a second income.
Customer Service Representative pay in similar cities
Other jobs in Norfolk
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Frequently asked questions
How much does a customer service representative make in Norfolk, VA?
The median pay for a customer service representative in the Virginia Beach-Chesapeake-Norfolk, VA-NC area is $38,150 a year ($18 an hour). Most earn between $30,300 and $57,160.
Can a customer service representative afford to live in Norfolk?
Typical rent of $1,628 a month takes 51.2% of the median customer service representative salary, which we rate Expensive.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, for the Virginia Beach-Chesapeake-Norfolk, VA-NC metro area.