salary$43,260 a year$21 an hour · median pay in the Rockford, IL area
Lower pay (bottom 10%)$31,210per year
Top pay (top 10%)$64,210per year
Jobs in the area2,070people work this job
Can a customer service representative afford Rockford?
Expensive. Rent of $1,218 a month takes 33.8% of the median customer service representative salary. That is over the 30% rule, so many people in this job share housing or need a second income.
Customer Service Representative pay in similar cities
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Frequently asked questions
How much does a customer service representative make in Rockford, IL?
The median pay for a customer service representative in the Rockford, IL area is $43,260 a year ($21 an hour). Most earn between $31,210 and $64,210.
Can a customer service representative afford to live in Rockford?
Typical rent of $1,218 a month takes 33.8% of the median customer service representative salary, which we rate Expensive.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, for the Rockford, IL metro area.