salary$44,990 a year$22 an hour · median pay in the Grand Rapids-Wyoming-Kentwood, MI area
Lower pay (bottom 10%)$30,210per year
Top pay (top 10%)$63,340per year
Jobs in the area9,010people work this job
Can a customer service representative afford Grand Rapids?
Expensive. Rent of $1,751 a month takes 46.7% of the median customer service representative salary. That is over the 30% rule, so many people in this job share housing or need a second income.
Customer Service Representative pay in similar cities
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Frequently asked questions
How much does a customer service representative make in Grand Rapids, MI?
The median pay for a customer service representative in the Grand Rapids-Wyoming-Kentwood, MI area is $44,990 a year ($22 an hour). Most earn between $30,210 and $63,340.
Can a customer service representative afford to live in Grand Rapids?
Typical rent of $1,751 a month takes 46.7% of the median customer service representative salary, which we rate Expensive.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, for the Grand Rapids-Wyoming-Kentwood, MI metro area.