salary$44,980 a year$22 an hour · median pay in the Charlotte-Concord-Gastonia, NC-SC area
Lower pay (bottom 10%)$31,500per year
Top pay (top 10%)$62,640per year
Jobs in the area26,120people work this job
Can a customer service representative afford Charlotte?
Expensive. Rent of $1,881 a month takes 50.2% of the median customer service representative salary. That is over the 30% rule, so many people in this job share housing or need a second income.
Customer Service Representative pay in similar cities
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Frequently asked questions
How much does a customer service representative make in Charlotte, NC?
The median pay for a customer service representative in the Charlotte-Concord-Gastonia, NC-SC area is $44,980 a year ($22 an hour). Most earn between $31,500 and $62,640.
Can a customer service representative afford to live in Charlotte?
Typical rent of $1,881 a month takes 50.2% of the median customer service representative salary, which we rate Expensive.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, for the Charlotte-Concord-Gastonia, NC-SC metro area.