salary$49,920 a year$24 an hour · median pay in the Boston-Cambridge-Newton, MA-NH area
Lower pay (bottom 10%)$35,720per year
Top pay (top 10%)$75,950per year
Jobs in the area37,780people work this job
Can a customer service representative afford Boston?
Expensive. Rent of $3,112 a month takes 74.8% of the median customer service representative salary. That is over the 30% rule, so many people in this job share housing or need a second income.
Customer Service Representative pay in similar cities
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Frequently asked questions
How much does a customer service representative make in Boston, MA?
The median pay for a customer service representative in the Boston-Cambridge-Newton, MA-NH area is $49,920 a year ($24 an hour). Most earn between $35,720 and $75,950.
Can a customer service representative afford to live in Boston?
Typical rent of $3,112 a month takes 74.8% of the median customer service representative salary, which we rate Expensive.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, for the Boston-Cambridge-Newton, MA-NH metro area.