salary$45,350 a year$22 an hour · median pay in the Albany-Schenectady-Troy, NY area
Lower pay (bottom 10%)$35,930per year
Top pay (top 10%)$63,570per year
Jobs in the area8,290people work this job
Can a customer service representative afford Albany?
Expensive. Rent of $1,656 a month takes 43.8% of the median customer service representative salary. That is over the 30% rule, so many people in this job share housing or need a second income.
Customer Service Representative pay in similar cities
Other jobs in Albany
Registered NurseNurse PractitionerLicensed Practical NurseNursing AssistantMedical AssistantPharmacistPhysician AssistantDental HygienistElementary School TeacherSoftware DeveloperComputer Systems AnalystAccountantMarket Research AnalystOperations Manager
Frequently asked questions
How much does a customer service representative make in Albany, NY?
The median pay for a customer service representative in the Albany-Schenectady-Troy, NY area is $45,350 a year ($22 an hour). Most earn between $35,930 and $63,570.
Can a customer service representative afford to live in Albany?
Typical rent of $1,656 a month takes 43.8% of the median customer service representative salary, which we rate Expensive.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, for the Albany-Schenectady-Troy, NY metro area.